The other
day, I found my son engrossed in reading – ‘NoEasy Day’ by Mark Owen and borrowed it from him. This book is a
first hand account of the operation carried out by Navy Seals to take out Osama
Bin Laden in his safe compound at Abbotabad in Pakistan. The book is
interesting for more than one reason. Apart from being a page turner, written
in gripping style and simple yet catchy language by the Navy Seal commander who
actually led one of the teams which killed Laden, it contains a number of
management principles.
The importance that US military attaches to training comes out clear from the book.
Its personnel are put through some of the most excruciating and sophisticated
training exercise that mimics the ground realities. They go to the field well trained,
conduct operations, are called back to train again. The trainers are themselves
people hot from the field. This back and forth continues and the Mark Owen
comments that they themselves noticed that they have improved after such
regular routines. But they also noticed that the enemy had also evolved with each of their postings. Each time you are prepared to face tougher challenges. The
book gets its title from the Seal motto: ‘the only easy day was yesterday’.
One interesting
concept that the Seals warn you to be on your guard is that of the ‘good idea
fairy’. These are well intentioned people removed from execution of projects
who come up with fantastic ideas for others to implement. These well-intentioned people dream up
solutions for non-existent concerns and slow teams down.
Here is an
example that is quoted in the book. Laden
was living in a neighborhood with lots of houses. During the operation there
will be lot of gunfire and grenade blasts which is likely to wake the
neighborhood up. Someone sitting far removed from operational logistics decided
that during the middle of the night attack a group of Seals would be tasked
with attaching a police light to the roof of one of Osama's Land Rovers in the
early moments of the attack. A group of Seals were to push the Land Rover out
of the compound to the road with flashing police lights to convince the locals
that it is a mere police action. This group was to then join the battle.
This well
intentioned armchair idea was ridiculous from an operational perspective. Why
in the world would anyone going to catch the most notorious terrorist of the
world, hiding in a compound abutting a Pak military base, without the knowledge
of the country, waste any precious time in the attack. And, are the neighbors
woken in the middle of the night by the sounds of war -- helicopters, machine
guns, explosions -- next door would believe that a local police action was
taking place, simply because a car with a flashing blue light happened to be
blocking the street? The idea was discarded by the guys who were well trained
and experienced in carrying out raids in Afghanistan and Iraq.
The origin
of the term ‘good idea fairy’ is in the U.S. military and describes a mythical creature that whispers advice and ideas into the ears of leadership,
causing hundreds of unnecessary changes and countless wasted man-hours. Owen
says in the book: “if we had all the time we wasted fighting the good idea
fairy back, we might have gained few years of our life.”
We all come
up against good idea fairies at different points of time.There is a blog by a school teacher how the theory is applicable even in everyday work and on how one should be careful.
There is another interesting blog on good idea fairy at EngineerLeader cautioning against
this fairy who shows up in the eleventh hour just when the moment of execution
is about to arrive and brings in a whole list of unnecessary changes and
additional work. Engineer Leader points out that it is the leaders responsibility to control the
good idea fairy and the only way to do it is through courage and preparation.
The good
idea fairy preys on the inexperienced, easily confused, and leaders unable to
listen to sound advice. To keep the fairy away the engineer leader suggest the
following:
Surround Yourself with Subject Matter Experts: It
is not possible for a leader to know everything, nor should you. When you’re handed a project to lead and you
don’t know how to solve each minute component, it is the leaders job to find
those that do and enlist their support.
Listen to Good Advice.
Everybody has an opinion but few have good advice. A good leader develops the intuition to tell
the difference, and actually listens to it.
The leader should listen to everyone’s input but then make the decision
on the good advice.
Prepare well and eliminate confusion: Good idea fairy is more likely to visit the
confused ones. To eliminate the confusion in problem solving, first step is to
define the problem correctly and then begin investing time towards solving that
problem.
The management principle to be learnt: One important management principle that comes
out of No Easy Day is that you need to trust the operational leadership. The
best laid plans are the first casualty of the battle. So, many a times the best
plans are simple and flexible. The operational leadership on the ground should
have the flexibility to execute and innovate on the go, especially in complex,
constantly shifting, unpredictable situations. It is easy to suggest new ideas, but the one on the ground, executing the task knows how best to handle a situation and it is better to leave it to them than to rely on 'arm chair quarter backs' who might not even have played the game, except watching TV, and are full of ideas and suggestions on what the team should do.
Dear Sir,
ReplyDeleteA very fantastic and interesting write up.
The content is very clear and focused, as to when and how the Good Idea Fairy can be ignored and the Best practice or Advices should be accepted.
As an Research fellow, I look on to this article as limelight because it is natural that people in R&D always come across an array of ideas, but which one is to be chosen and implemented, requires a Smart and intelligent choice.
Thanks a lot for sharing this and Hope to see many more excerpt in the future.
A very interesting read giving a marvelous insight into the challenges of effective leadership..Thank You very much sir for sharing :)
ReplyDeleteA good lesson on leadership management. Thank you sir for sharing your reading experiance with us..
ReplyDelete